Skip to content


PaWARNPaWARN is a statewide Water/Wastewater Agency Response Network (WARN) of “utilities helping utilities” to prepare for the next natural or human-caused emergency, organize response according to established requirements, and share personnel and other resources statewide, by agreement. Click here to learn more.

For more information about PaWARN, please contact Mike Snyder at e-mail:


Subject: PrepareAthon Action #1: Join Your State’s WARN

Having trouble viewing this email? Click here
Become a key part of a network of utilities helping each other respond to and recover from emergencies and the damage they cause.

WARN members provide and receive mutual aid and emergency assistance — personnel, equipment, materials, access to situation reports and associated services.

Whether you anticipate damage or have sustained it, your utility is never alone when it is part of your state’s WARN.

So join today:


Developing Information Management System Requirements for a Surveillance and Response System (SRS)
EPA’s Information Management Requirements Development Tool for SRSs guides the user through a simple process to develop and rate information management requirements. The tool also generates reports for system developers. Download the tool at:
Don’t Get Soaked
The “Don’t Get Soaked” video educates drinking water and wastewater utility managers, board members, elected and appointed officials on the benefits of investing in preparedness, response and recovery activities. It features testimonials from drinking water and wastewater utilities that include information about real world events.
Water/Wastewater Boot Camp Training
EPA’s new computer training — Water/Wastewater All-Hazards Boot Camp — walks utilities through how to incorporate emergency management activities into their programs and build overall resilience to all hazards. Many states have pre-approved the training for CEUs. Download today:
Utility Preparedness Widget
EPA’s Utility Preparedness widget features several water resilience tools to share with drinking water and wastewater utilities. Work with your webmaster to place the widget on your website and connect water utilities to free materials that can improve their preparedness. Get the widget at:

 Message from Patti Kay:


I am returning to my security/resiliency coordinator role after having been the Drinking Water Branch Acting Chief for the past year.  I look forward to catching up with all of you.

Below is information about new EPA training for the water sector.  You will find that the links are to our very new webpages, so you might want to replace any of your older favorites.

NOTE that PADEP did not approve this training and they will not approve it after the fact; however, I encourage you to view this as it is free and valuable training.
Please see below an announcement for a new water/wastewater focused all-hazards computer training from U.S. EPA’s Water Security Division. The training was developed collaboratively with water utility managers and state agency/water association representatives, and has already been approved by many state programs for CEUs.


EPA’s Water/Wastewater All-Hazards Boot Camp Training


U.S. EPA has released their Water/Wastewater All-Hazards Boot Camp Training, a computer-based training for water and wastewater utilities that focuses on emergency planning, response, and recovery activities and how they’re incorporated into a comprehensive all-hazard management program. The interactive training includes testimonials from water utility professionals, as well as links to helpful tools and resources to give utilities a head start on building resilience to all hazards. Many states have already pre-approved the course for continuing education hours for both water and wastewater personnel. Download the training here:

Click on the picture to get the Utility Preparedness Widget

EPA util prep

Along with the Boot Camp Training, water utilities may also find EPA’s Don’t Get Soaked YouTube Video valuable, as it educates drinking water and wastewater utility managers, board members, elected and appointed officials on the benefits of investing in preparedness, response and recovery activities. The Boot Camp Training and other training resources from EPA (i.e., ICS/NIMS training webinars) can be accessed on EPA’s Water Resilience Training page.

Patti Kay Wisniewski

Drinking Water Security Coordinator

Drinking Water Branch (3WP21)

US EPA Region 3

1650 Arch Street

Phila, PA 19103


215-514-7893 (cell)


PUC Offers Tips for Residents During Power Outages

February 04, 2014

HARRISBURG – With Old Man Winter promising ice and a wintry mix for much of the state, the Pennsylvania Public Utility Commission (PUC) today provided tips for those residents who may lose electrical power.

When the lights go out

  • Call your utility. Don’t expect that others in your neighborhood have already called. Your utility can provide you with the most up-to-date information on when to expect power to be restored.
  • Check on elderly neighbors and those with special needs who might need additional assistance.
  • Use a phone that does not require electricity to work. Remember a cordless phone won’t work without electricity. Cable and VoIP service will not work. However, customers should familiarize themselves with their in-home equipment and locate the battery backup that will allow for a 911 call, if needed.
  • Keep your cellular phones charged. A cellular phone or corded phone on a landline may work if you are using traditional phone service.
  • Turn off lights and electrical appliances except for the refrigerator and freezer. When power comes back on, it may come back with momentary “surges” or “spikes” that can damage equipment. After you turn the lights off, turn one lamp on so you will know when power is restored. Wait at least 15 minutes after power is restored before turning on other appliances.
  • Only use a flashlight or battery-operated lanterns for emergency lighting. Do not use candles.
  • Avoid opening the refrigerator and freezer. Food can stay cold for a couple of hours if the doors remain closed. For longer outages, plan to place refrigerator and freezer items in coolers with ice. If in doubt, throw it out. The state Department of Agriculture has more information on food safety.
  • If you are going to use a generator, do not run it inside a home or garage. If you use a generator, connect the equipment you want to power directly to the outlets on the generator. Do not connect a generator to a home’s electrical system. Generators also should not be run near any open windows or other areas where carbon monoxide may travel into the home such as air vents.

Driving during a power outage

  • Eliminate unnecessary travel, especially by car. Traffic signals will stop working during an outage, creating traffic congestion. If traffic lights are out, treat all intersections as four-way stops. It’s required by law for safety.
  • Stay away from downed power lines and sagging trees with broken limbs.

Downed power lines

  • Don’t touch or get near any fallen lines.
  • Stay away from objects or puddles in contact with downed power lines.
  • Notify the utility company.
  • Never try to remove trees or limbs from power lines.

Consumers should contact their electric utility if they experience an outage.

  • Met-Ed/Penelec/Penn Power/West Penn Power: 1-888-LIGHTSS (1-888-544-4877)
  • PPL: 1-800-342-5775
  • PECO: 1-800-841-4141
  • UGI: 1-800-276-2722
  • Duquesne: 888-393-7000
  • Citizens: 570-524-2231
  • Wellsboro: 570-724-3516
  • Pike County: 570-724-3516

The companies also will be sharing information on social media such as Twitter. You can follow them: @Met_Ed; @Penelec; @penn_power; @W_Penn_Power; @PPLElectric; @UGI_Utilities; @DuquesneLight; @PECOconnect; @ORUconnect and @Citelectric. Consumers should not use social media to report outages or share account information or addresses.

The Pennsylvania Public Utility Commission balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices; furthers economic development; and fosters new technologies and competitive markets in an environmentally sound manner.

For recent news releases and video of select Commission proceedings or more information about the PUC, visit our website at Follow the PUC on Twitter – @PA_PUC for all things utility. “Like” PAPowerSwitch on Facebook for easy access to information on electric shopping.

Public Affairs Advisory

Who: AWWA utilities
What: Chemical leak in West Virginia source water
When: January 13, 2014

Water utilities should be aware of a chemical leak in the Charleston, West Virginia, area that has caused local authorities to issue a broad “do not use” order. According to multiple reports, the leak is from a 48,000-gallon storage tank along the Elk River, which holds the coal-washing chemical 4-methylcyclohexane methanol.

West Virginia American Water Co., which supplies water in the area, issued a statement today reporting that “Water quality specialists also continue to monitor both raw and finished water and crews will conduct flushing throughout the distribution system.”

Nine directly affected counties have been declared a state of emergency; 300,000 area residents have been affected. According to CNN, the National Guard and the Office of Emergency Services are working quickly to provide water and supplies to area residents. Hospitals, nursing homes and schools are currently their top priorities to supply.

The incident may prompt media or customer questions about what steps your utility is taking to be prepared for such an occurrence. The following resources are available from AWWA to assist with potential inquiries and to review recommendations for emergency preparedness:

Planning for an Emergency Water Supply (USEPA-NHSRC & AWWA)
Emergency Water Supply Planning for Hospitals and Healthcare Facilities (CDC & AWWA)
All-Hazard Consequence Management Planning for the Water Sector
Business Continuity Planning for Water Utilities (Water Research Foundation, AWWA, USEPA)
Decontamination and Recovery Planning (USEPA)
Planning for and Responding to Contamination Threats to Drinking Water Systems Modules (USEPA)
Emergency Disinfection of Drinking Water (USEPA, for consumers)

Questions? Please email Greg Kail, AWWA director of communications.

  • PA-AWWA Recognizes Our Gold Sponsors

    Partnership for Safe Water


  • Public Notification Providers

Find us on Facebook
Back to Top