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Special note to Water System Optimization Conference attendees regarding AWWA CEU Certificates

Thank you for attending AWWA’s conference.  The following instructions are for members and non-members.

If you are inquiring about printing certificates for someone else, you will need to ask that person for their user name and password in order to print off their certificate for them.  If that person does not know their user name and password they will need to contact the AWWA customer service department for assistance and that phone number is below.

You can now print your CEU certificate from your transcript record found in

If you did not already have an account record in, one has been created for you in order to house your certificate.

To print your certificate:

  1. Login to your AWWA account at If you do not know your username and/or password, please select “Forgot My Password” and/or “Forgot My Username” and follow the instructions on the website.  Please do not create another account.


  1. After you have logged in, click on “My Account”, “My Transcript Information” and “Download Certificate”.


If you need assistance with your user name and password or logging in, please contact the AWWA customer service department at 800.926.7337 option 1. 


Once you access your record please verify all address information is up to date under my account.


Thank you and have a nice day!

Education Services


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    Partnership for Safe Water



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