Skip to content

North Penn Water Authority is seeking a qualified person to fill the position of Manager of Meter and Customer Service Departments

JOB OPENING

Job Opening Ad

Manager of Meter and Customer Service

 

North Penn Water Authority is seeking a qualified person to fill the position of Manager of Meter and Customer Service Departments. Located in Lansdale, PA

 

Essential Duties:

 

Under the general direction of the Finance Director this position will be responsible for all activity of the Customer Service staff and the Meter Department staff; a total of 9 full time employees. The Customer Service Department is the Authority’s primary method of communication with our 33,000 customers. This group ensures that our customers are treated with respect and valued while processing utility bills, performing account maintenance and resolving customer issues and concerns. The Meter Department installs, services and maintains individual water meters at each of our customer locations.

 

Requirements:

 

  • A solid understanding of water distribution systems and in-depth knowledge of water meter operations and AMR technology required
  • Strong customer service skills
  • Excellent supervisory skills
  • Excellent communication skills; both verbal and written
  • Minimum of 8 years of related experience required
  • Bachelor’s degree level of education strongly preferred
  • Good working knowledge of computers and Microsoft office applications
  • Valid Driver’s License
  • Valid Waterworks Operator Certification strongly preferred
  • Normal hours: 8:00 am to 5:00 pm, Monday through Friday, with occasional night and weekend work required for urgent and emergency situations

 

 

Interested applicants should apply through the Employment page of the company website:

www.northpennwater.org

 

 

 

We are an Equal Opportunity Employer

  • PA-AWWA Recognizes Our Gold Sponsors

    Partnership for Safe Water

    PaWARN

     

  • Public Notification Providers

Find us on Facebook
Back to Top