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Aqua America, Inc. has an opening for Facility Operator I in Shenango, PA.

Aqua America, Inc. is one of the largest investor owned water utility companies in the nation.  Aqua provides water and wastewater services to approximately 3 million people in 9 states and continues to grow its operations through acquisitions. We are presently looking for a Facility Operator I in the Shamokin, Pa area. Aqua America, Inc. is an Equal Opportunity / Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected Veteran status.





The Facility Operator I is responsible for all aspects of operations, including production, transmission and distribution, customer service, maintenance and safety. Accountable for the effective, efficient and safe operation of the facilities within their operation, and may perform other tasks as needed to maintain an acceptable level of customer service and compliance with the Safe Drinking Water Act regulations.  The primary reporting location is Conneaut Lake, Crawford County, but may work at other facilities as directed.



  • The Facility Operator I is the person in charge of operations at their assigned satellite system, including, but not limited to, maintaining, repairing and day-to-day operations of source, treatment and distribution facilities. Conduct security inspections at same.
  • Utilizes input and recommendations from the Production Manager and other resources with Aqua to monitor and/or control all source/water treatment plant equipment, collect required compliance samples, and perform operational lab sampling and testing to maintain water quality standards.
  • Possess a basic knowledge of mathematics, hydraulics and water treatment principles as they apply to water systems. Be able to read and interpret plans, charts, gauges, etc.
  • Assists in the preparation and submission of required operational reports to DEP, EPA, PUC and to internal entities
  • Operation, maintenance and troubleshooting of distribution systems including mains, valves, hydrants and services.
  • Perform customer service functions within the assigned satellites. This includes, but is not limited to: meter reading; responding to customer requests/complaints; performing the necessary work required to maintain customers’ meters and company service lines/curb boxes; and responding to all Service Link work orders.
  • Wastewater duties and experience is a benefit to Aqua however this positions reporting location and area of responsibilities does not currently require active work in wastewater.
  • Must be available to work after regular working hours, weekends or holidays and for scheduled overtime.
  • Understand and follow the Company’s safety program.
  • Conducts basic public relations in customer contacts.
  • Noting and reporting unusual conditions in the system.
  • Ensures that facilities and grounds are kept clean, neat and orderly. Utilizes the company’s maintenance software
  • Be neat, reliable, and resourceful, have a retentive memory, and be able to think and act promptly as well as the ability to discern between the relative importance of assigned duties
  • Observe construction and direct contractors on repairs, upgrades and new installations.
  • Must be capable of lifting up to 75 lbs.
  • Perform all other tasks as assigned by the Production Manager.



Requires a high school diploma or the equivalent with a current valid driver’s license. Additional education beyond high school will be considered. Normal work schedule is Monday through Friday.

Minimum requirement of Class C Pennsylvania DEP Water license or the ability to obtain within 24 months of employment.  Wastewater licensing is a plus and will allow for advancement in the career progression plan.

Achieve satisfactory score on Personnel Tests which may include a written examination.

Interested applicants can contact Human Resources at 1-877-271-9012 or apply online at click on “Careers” referencing #1330.  We offer competitive wages and excellent benefits in a stable, ever-growing company.

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